Engagements & pricing

Clear enough to budget. Flexible enough to fit the problem.

W.I.S.E. publishes planning bands instead of exposing a line-by-line rate card. You can understand the likely scale before you contact us, while the final scope still reflects your environment.

Typical investment bands

Plan by outcome, not by a mystery hourly total.

These are planning ranges, not quotes. They assume timely access, a defined business owner and standard Microsoft 365 patterns. Integration, data quality, security requirements and decision speed can move the range.

Planning note. These bands describe common engagements, not a minimum spend. Narrow advisory, troubleshooting or tightly bounded correction work may fall below them when it can be scoped responsibly.
Why ranges instead of exact package prices? A three-screen app can be simple or highly governed; a SharePoint site can be a communications hub or the front end of an operating process. W.I.S.E. shows enough to support budget planning without pretending every tenant has the same complexity.

What moves the range

The honest cost drivers.

The largest cost changes usually come from the environment around the solution, not the number of screens or buttons.

Permissions & ownership

Unique access exceptions, unclear owners and multiple approval authorities increase discovery and testing.

Data quality

Duplicates, inconsistent naming, missing metadata and legacy structures often require cleanup before automation is reliable.

Integrations & licensing

Premium connectors, Dataverse, third-party systems, gateways or API work can affect both implementation and recurring licensing.

Process exceptions

Approval branches, escalations, audit requirements and edge cases add more engineering than the happy path.

Polish & adoption

A utility form, a branded digital workplace and an organization-wide training rollout require different levels of design and enablement.

Decision speed

Fast access to process owners, test users and approvers keeps the schedule and budget tighter.

The commercial model

Predictability without lock-in.

W.I.S.E. does not require a long retainer simply to start a project. The commercial model follows the kind of work you actually need.

01 / Fit call

Talk before you buy.

A short fit conversation is not billed. Its purpose is to understand the problem and decide whether deeper discovery is justified.

02 / Written scope

Range and cap before work begins.

For time-and-materials work, W.I.S.E. provides a written estimate range and not-to-exceed cap. Defined projects can be quoted by milestone or fixed scope.

03 / Licensing clarity

Microsoft costs stay visible.

Licensing and third-party subscriptions are normally client-owned. Premium requirements are identified before they become a surprise in the build.

04 / Optional continuity

Support is a choice, not a trap.

Project work can stand alone. If ongoing sustainment creates value, it is scoped as a separate agreement with a defined support boundary.

Client ownership

Your environment should still make sense after we leave.

W.I.S.E. is designed around handoff, not dependency.

Your tenant

Work inside client-controlled environments where practical.

Access should be named, approved and limited to what the scope requires.

Your data

Avoid unnecessary copies of client information.

Sanitized examples are preferred early. Sensitive data should not be sent through public forms or general email.

Your solution

Build for shared ownership.

Permissions, connections, service accounts, environment choices and operational owners should not become one person's secret.

Your future

Documentation and enablement are part of the design.

The scope can include administrator notes, runbooks, training and a prioritized backlog so the next change starts with context.

Fit

Specialized Microsoft 365 delivery—not generic IT outsourcing.

This focus helps W.I.S.E. complement internal IT teams, MSPs and business owners without pretending to replace every technology provider.

A strong fit when...

  • You already use Microsoft 365 and want more operational value from it.
  • A process has outgrown email, spreadsheets or manual handoffs.
  • SharePoint, Power Platform, Teams and reporting need to work as one environment.
  • Your internal IT or MSP needs a specialist for solution engineering, governance or modernization.
  • You want the solution documented and maintainable after launch.

Not positioned as...

  • A consumer PC repair or general break/fix provider.
  • An automatic 24/7 help desk, NOC or SOC.
  • A reseller that must attach new software to every recommendation.
  • An unlimited-support contract without an agreed boundary.
  • A reason to rebuild something that is already working responsibly.

Will we need new Microsoft licenses?

Sometimes, but not by default. Standard Microsoft 365 capabilities are used when they fit. Dataverse, premium connectors, unattended automation, some Power BI sharing models and other advanced features can add licensing. Those implications should be identified during scope, not discovered after launch.

Can W.I.S.E. work with our internal IT team or existing MSP?

Yes. W.I.S.E. can own a defined Microsoft 365 workstream while your existing provider retains endpoint, network, identity, security or service-desk responsibilities. The boundary is documented so work does not fall between teams.

Who owns the solution?

The client should retain control of the tenant, data, accounts and business process. W.I.S.E. delivery is designed around client ownership, with handoff documentation sized to the solution and engagement.

Do we have to buy ongoing support?

No. A defined project can end after acceptance and handoff. If the solution warrants ongoing sustainment, W.I.S.E. can scope a separate monthly support boundary and backlog.

How is access handled?

Access is scoped to the task and should use client-controlled, named accounts where practical. Do not send passwords, access tokens, classified material, controlled information or sensitive client data through the public intake form or general email.

Next move

Bring the problem. We will size the right first step.

No finished specification required. A sanitized explanation of what is slow, manual, unclear or fragile is enough to begin.